Refund policy

Chickie Collective Return & Exchange Policy

At Chickie Collective, we want you to love your purchase! Please review our return policy below:

Returns & Exchanges

👗 Clothing (Full-Price Items Only):

 

• • Clothing items that are not on sale may be returned within 14 days of purchase for in-store credit only.

  • Items must be unworn, unwashed, and in original condition with tags attached.

  • Returns can be made in-store or mailed back to:

    Chickie Collective
    122 SW Railroad Ave.
    Hammond, LA 70403

  • If mailing a return, please include your name and order details. Once received, we will issue a store credit to your account and email you! 

📧 For return questions, contact us at: shop@chickiecollective.com

Final Sale Items (Non-Returnable)

🎁 Jewelry, accessories, gifts, and all sale items are final sale and cannot be returned or exchanged.

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Damages & Issues

We want to make things right! Please inspect your order upon purchase and contact us immediately if your item is defective, damaged, or incorrect. Email us at shop@chickiecollective.com so we can evaluate the issue and assist you.

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Exceptions / Non-Returnable Items

We do not accept returns for:
❌ Personalized or custom orders
❌ Personal care or beauty products
❌ Hazardous materials, flammable liquids, or gases
❌ Gift cards

If you have any questions or concerns about a specific item, feel free to reach out before purchasing!

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Exchanges

The quickest way to get what you need is to bring in the item for an exchange. If the item you want isn’t available, we can issue a store credit, so you can shop for something else!

Thank you for supporting our small business—we appreciate you! 💙✨